Last updated: 1 November 2026
This Privacy Policy explains how Vietnam Travel Tourism, operated by Viet Nam Travel Tourism Company Limited (business registration number 0202312241, 165 Nui Ngoc Street, Cat Ba Town, Hai Phong City, Vietnam) (“we”, “us”) collects and uses your personal information when you visit vietnamtraveltourism.com or contact us about a tour.
Information we collect
- Information you give us when you send a booking request, an enquiry or a message: your name, email address, WhatsApp or phone number, country, travel dates, number and ages of travellers, and any other details you choose to share (for example hotel or dietary needs).
- Technical information such as your IP address, browser type and the pages you visit, collected through server logs and essential cookies.
How we use your information
- To answer your enquiry, check availability, prepare your quote and confirm your booking.
- To contact you by WhatsApp, email or phone about your request and your trip.
- To arrange your services with our partners (for example cruise operators, hotels and transport companies).
- To meet legal and accounting obligations and to keep our website secure.
We do not sell your personal information and we do not use it for marketing without your consent.
Sharing your information
We share only the details needed to provide your services with the partners involved in your trip, such as cruise operators, hotels, transport and guides. Our website and email are hosted by trusted service providers who process data on our behalf. We may also disclose information when required by law.
Cookies
Our website uses cookies that are necessary for it to work, for example to remember your tour selection during a booking request. If we add analytics or advertising cookies in the future, we will update this policy and ask for your consent where required.
How long we keep your information
We keep booking and enquiry information for as long as needed to provide our services and to meet legal and accounting requirements, and then delete it.
Your rights
You can ask us to access, correct or delete your personal information, or to stop contacting you, by emailing info@vietnamtraveltourism.com.
Contact us
Viet Nam Travel Tourism Company Limited
165 Nui Ngoc Street, Cat Ba Town, Hai Phong City, Vietnam
Email: info@vietnamtraveltourism.com
WhatsApp: +84 369 274 021